Effective Date: February 23, 2015
FUNducate, LLC and its subsidiaries (“FUNducate”) are very respectful of the privacy concerns of the visitors to its site on the Internet. This privacy policy applies to www.funducate.net and our mobile application Skate Universe owned and operated by FUNducate. This privacy policy describes how FUNducate collects and uses the personal information you provide on our website www.funducate.net and our mobile application. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.
A SPECIAL NOTE FOR PARENTS CONCERNING PRIVACY
FUNducate makes a special effort to encourage children to consult with their parents before furnishing data. However, FUNducate believes that parents should supervise their children's online activities and consider using parental control tools available from online services and software manufacturers that help provide a kid-friendly online environment. These tools can also prevent children from disclosing online their name, address and other personal information without parental permission.
We do not seek to acquire information specifically from children under the age of 13 on the FUNducate's website.
If you have questions or complaints regarding our privacy policy or practices, please contact us at:
FUNducate
Attn.: Marketing Department
8112 Becket Center Drive, West Chester OH 45069
Phone number: 513-362-9393
Email address: guestrelations@funducate.net
Information Collection and Use
We collect the following personal information from you:
Contact Information such as name, email address, mailing address, phone number
Billing Information such as credit card number, and billing address
We also collect the following information from you:
Birthdate, ages of children, shipping information, or other information that visitors voluntarily provide
Demographic information such as zip code to help provide you with services
We use this information to:
Complete party or event reservations
Send you an order confirmation
Send you a newsletter
Send you marketing communication
Send you requested product or service information
Send product updates or warranty information
Respond to customer service requests
Administer contests and sweepstakes you entered, and notify you if you won
Respond to your questions and concerns
Improve our website and marketing efforts
Conduct research and analysis
Geo-Location Data
We do not ask you for, access or track any location based information from your mobile device at any time while downloading or using our Mobile Applications or Services.
Device Information
When you download and use our Services, we automatically collect information on the type of device you use and the operating system version so that we may provide you with the correct version of our application.
Information Sharing
We will share your personal information with third parties only in the ways that are described in this privacy policy. We do not sell your personal information to third parties.
Service Providers
We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order, processing your payment, or offering customer services such as our Chat Feature. These companies are authorized to use your personal information only as necessary to provide these services to us.
Legal Disclaimer
We may also disclose your personal information:
|
Name of third-party partner |
What info is shared with or collected by this partner? |
Partner's purpose |
|
Google Inc. (Invite Media, Inc.) |
User Internet usage/behavior (no PII) |
Advertising technology |
|
comScore (VoiceFive) |
Analytics, visitor traffic stats |
Market research, consumer survey |
|
Google Inc. (YouTube) |
Analytics, visitor traffic stats |
YouTube, website tools, ad platform, analytics |
|
comScore (ScorecardResearch) |
Analytics, visitor traffic stats |
Analytics |
|
User Internet usage/behavior (no PII) |
Ad network |
|
|
Microsoft (Atlas Solutions) |
User Internet usage/behavior (no PII) |
Ad network, advertising |
|
Site traffic |
Ad platform |
|
|
User Internet usage/behavior (no PII) |
Ad network |
|
|
Page links |
Social sharing |
|
|
User Internet usage/behavior (no PII) |
Ad network |
|
|
Adobe (Analytics) |
Analytics, visitor traffic stats |
Analytics |
|
Page links, likes |
Social sharing |
|
|
User Internet usage/behavior (no PII) |
Ad platform |
The chart lists the names of some of our third party partners and support provider entities, which may provide administrative services to our Websites. These entities may change from time to time.
If you have any inquiries regarding our partner's privacy practices or how they use your child's personal information, please contact us directly at guestrelations@funducate.us.
User Access and Choice
If your personal information changes, or if you no longer desire our service, you may update, or request deletion of personally identifiable information collected by contacting us by emailing our Customer Support at guestrelations@funducate.us or by contacting us by telephone or postal mail at the contact information listed below. To safeguard your information, we will also take steps to verify your identity before granting access or correction. Although we do not seek to collect information from children, parents may, after providing proper parental identification, request to review, update, or delete their own child's information that may have been submitted.
To remove images from the site, we will send an email to the user with a link for removal and then proceed with deletion if the link is clicked on and deletion confirmed on that webpage. We will respond to your request to access within 30 days.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Opt-out Preferences
Out of respect for your privacy, you may choose to stop receiving our marketing emails by following the unsubscribe instructions included in these emails. We do send transactional emails when processing your orders and responding to your feedback/questions. You may not opt out of these emails as they are not promotional in nature.
Surveys
We may provide you the opportunity to participate in contests or surveys on our site. If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address) and demographic information (such as ZIP code).
We use this information to notify contest winners and award prizes, to monitor site traffic or personalize the site (in the case of anonymous information collected in surveys), to send participants an email newsletter, or contact if there are issues.
We may use a third-party service provider to conduct these surveys or contests; that company will be prohibited from using our users' personally identifiable information for any other purpose. We will not share the personally identifiable information you provide through a contest or survey with other third parties unless we give you prior notice and choice.
Tracking Technologies
Technologies such as cookies, beacons, tags, and scripts are used by us and our tracking utility company who provides online customer support. These technologies are used in improving the user experience for completing forms for the reservation process, tracking behaviors so that we can provide relevant messaging and improve the overall experience, tracking users' movements around the site and to gather demographic information about our user bas as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
Analytics / Log Files
As is true of most web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole.
We do not link this automatically-collected data to personally identifiable information. This data is used to track Internet usage and behavior so that we can retarget you with relevant messaging and to improve the user experience.
Local Storage Objects (HTML5)
Third parties with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity use LSOs such as Flash LSOs. To manage Flash LSOs please click here: https://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html.
Behavioral Advertising/Retargeting
We partner with a third party to either display advertising on our website or to manage our advertising on other sites. Our third-party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt out by clicking here. Please note this does not opt you out of being served ads. You will continue to receive generic ads.
Mobile Analytics
We use mobile analytics software to allow us to better understand the functionality of our Mobile Software on your phone. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data and where the application was downloaded from. We do not link the information we store within the analytics software to any personal information you submit within the mobile application, as we do not collect any personal information through the application.
Security
The security of your personal information is important to us. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at guestrelations@funducate.us.
Additional Information
Links to Third-Party Sites
Our site includes links to other websites whose privacy practices may differ from those of FUNducate. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.
To provide certain animated features on our site, we use Macromedia Shockwave, Macromedia Flash, Adobe Acrobat, and Apple's QuickTime ActiveX plugins, which will automatically prompt you for download if your browser does not contain the latest version. Apple and Adobe use the information collected through these applications according to their own privacy and security policies, which can be further evaluated at: https://www.apple.com/quicktime and https://www.adobe.com
Testimonials
From time to time, we display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at guestrelations@funducate.us.
Social Media Widgets
Our website includes social media features, such as the Facebook “Like” button and widgets, such as the “Share this” button or interactive mini-programs that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy policy of the company providing it.
CALIFORNIA PRIVACY RIGHTS
California Civil Code Section 1798.83 allows our California customers to request certain information regarding our disclosures in the prior calendar year, if any, of personally identifiable information to third parties for their own direct marketing purposes. To make such a request, please contact us at either
8112 Becket Center Drive, West Chester OH 45069, Attn: Marketing Department, and include your name and the address to which you would like us to respond. We will attempt to provide you with the requested information within thirty (30) days of receipt.
Changes To This Policy
We may update this privacy policy to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the email address specified in your account) or by means of a notice on this site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
Contact Us
FUNducate
Attn.: Marketing Department
8112 Becket Center Drive, West Chester OH 4506
Phone number: 513-362-9393
Email address: guestrelations@funducate.us